Shipping
"Please allow 5-7 business days for USPS & FedEx Ground/Home Delivery orders to be delivered."
Order Processing Time
Due to our high order volume, please allow 3-5 business days for processing. If you need your order to be expedited, please contact our customer service team at 800-663-7487 after placing the order through our website. The shipment cut-off time for same-day shipments is noon EST Monday – Friday (excluding holidays).
Shipment Transit Time
All shipments originate from the BrigadeQM warehouse in Providence, RI. Domestic transit times range from 1 – 7 business days depending on the shipping service selected and the destination address. International transit times vary based on the shipping service selected and customs clearance.
Expedited Shipping Services
Please note that expedited shipping services (Overnight, 2nd Day, etc.) are only delivered during business days and do not include weekend delivery. For example, an order shipped via Overnight service on Friday will be delivered on Monday.
When requesting expedited shipping, orders still require 3-5 business days to process. If you need your order to be expedited, please contact our customer service team at 800-663-7487.
Free Domestic Shipping
BrigadeQM offers free shipping on all domestic internet orders over $50.00. Orders shipped using the free shipping option will be delivered using the best available ground shipping service.